Privacy Policy

Your privacy matters.

This Privacy Policy explains how HiLock handles information when you use the app on Apple devices.

1. Overview

HiLock is designed to help users protect selected apps using technologies provided by Apple, including Family Controls, Managed Settings and Screen Time frameworks.

HiLock is designed with privacy in mind and does not need to read the private content stored inside protected apps.

2. Information HiLock May Process

Depending on the features you use, HiLock may process limited information required to operate the app.

App protection selections

HiLock may store the selections and settings you choose for app protection. These settings are used to provide the requested protection features.

App preferences

HiLock may store preferences such as protection status, security settings, delay options and interface choices.

Subscription status

HiLock may receive limited subscription entitlement information from Apple to determine whether HiLock Pro features should be available.

Technical information

Standard technical information may be processed when necessary for app operation, diagnostics, crash analysis, security or support.

3. Information HiLock Does Not Access

HiLock does not need to access or read the private contents of the apps you protect.

This includes content such as:

  • Messages and conversations
  • Photos and videos stored inside other apps
  • Documents and files inside other apps
  • Passwords entered inside other apps
  • Browsing content inside other apps
  • Private account information inside protected apps

4. Apple Family Controls and Screen Time

HiLock uses Apple-provided frameworks to allow users to select and protect apps.

Apple may represent selected applications using protected tokens or identifiers. HiLock uses these selections only to provide the app protection functionality requested by the user.

Access to these features is subject to permissions granted by the user through Apple’s operating system.

5. Purchases and Subscriptions

HiLock Pro purchases and subscriptions are processed by Apple through the App Store.

HiLock does not directly collect or store full payment card information. Payment processing, billing and refund handling are managed by Apple under Apple’s own policies.

HiLock may receive purchase status or entitlement information from Apple so that premium features can be enabled or restored.

6. Advertising

The free version of HiLock may display advertising. Advertising services may process limited device, advertising or interaction information according to their own privacy practices and the permissions available on the user’s device.

Where required, HiLock may request consent or App Tracking Transparency permission before using data for tracking or personalized advertising.

Users with an active HiLock Pro subscription may receive an ad-free experience as described inside the app.

7. Data Storage

HiLock may store app settings and protection preferences locally on the user’s device or in an Apple App Group container used by HiLock and its related extensions.

This information is used only to operate HiLock features and coordinate protection functionality between the main app and its extensions.

8. Data Sharing

HiLock does not sell personal information.

Information may be shared only when necessary with service providers that support app functionality, advertising, diagnostics, subscription processing or legal compliance.

Apple processes App Store purchases and operating-system permissions independently under Apple’s own policies.

9. Data Retention

Locally stored app settings may remain on the device until the user changes them, removes them or deletes HiLock.

Some operating-system or purchase records may be retained by Apple according to Apple’s own legal and operational requirements.

10. User Choices

Users may manage HiLock permissions through Apple device settings.

Users may also:

  • Change or remove protected app selections
  • Disable available permissions
  • Manage App Tracking Transparency preferences
  • Manage or cancel subscriptions through Apple
  • Delete HiLock from the device

11. Children’s Privacy

HiLock is not designed to knowingly collect personal information directly from children.

Where Family Controls are used in a family context, device permissions and family settings are managed through Apple’s systems.

12. Security

Reasonable technical and organizational measures are used to protect information processed by HiLock.

No software system can guarantee absolute security, but HiLock is designed to minimize unnecessary access to personal information.

13. International Users

HiLock may be available in multiple countries and regions. Information may be processed according to applicable laws, Apple platform requirements and the operation of relevant service providers.

14. Changes to This Policy

This Privacy Policy may be updated when HiLock features, legal requirements or service providers change.

The updated date displayed on this page will be revised when material changes are made.

15. Contact

Questions about this Privacy Policy may be sent to:

HiLock Privacy Contact

Please include “HiLock Privacy” in the email subject.

hello@saybir.net